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Month: March 2012

EPPICard Customer Service Number

If you have an EPPI Card and are trying to reach customer service, you’ve come to the right place. We have compiled a list below of all the EPPI Card customer service numbers by state. Just click on your state below and you will be taken right to the page for the number to reach customer service:

Alabama EPPICard (Child Support & Unemployment Insurance Benefits) – Customer Service

California EPPICard – Customer Service

Florida EPPICard – Customer Service

Georgia EPPICard – Customer Service

illinois EPPICard – – Customer Service

Indiana EPPICard – – Customer Service

Iowa EPPICard – – Customer Service

Massachusetts EPPICard – – Customer Service

Mississippi EPPICard – – Customer Service

Nevada EPPICard – – Customer Service

New Hampshire EPPICard – – Customer Service

New Jersey EPPICard – – Customer Service

New Mexico EPPICard (Child Support & Unemployment Insurance Benefits) – – Customer Service

New York EPPICard – – Customer Service

North Carolina EPPICard – – Customer Service

Ohio EPPICard (Child Support & Cash Benefits) – – Customer Service

Oklahoma EPPICard (Child Support & Unemployment Insurance Benefits) – – Customer Service

Pennsylvania EPPICard (Child Support, L&I, SWIF) – Customer Service

South Carolina EPPICard – – Customer Service

Texas EPPICard – – Customer Service

Utah EPPICard – – Customer Service

Virginia EPPICard – – Customer Service


Indiana EPPICard – Unemployment Debit Card

The Indiana EPPICard, also sometimes called the Indiana Unemployment Debit Card is issued by the state of Indiana and is a way to receive unemployment insurance benefits. The funds are directly deposited onto the card. The card can be used to make purchases anywhere Visa debit cards are accepted, including at grocery, department stores and pharmacy. You can use the card to get cash at the ATM or at a bank teller. For a full review of the Indiana EPPICard, including how to login to your account, check payment history, card balance, or contact customer service, visit EPPI Card Help.

For the fees associated with the Indiana EPPI Card, see below:

Texas EPPICard – Child Support Payment Card

The Texas EPPICard, also called the Texas Debit Card or Texas Child Support Card is issued by the state of Texas and allows custodial parents to access their payments in a much better way through a debt card, which is issued by Visa. The funds are automatically uploaded onto the cards each month and the card can be used anywhere debit Visa cards are accepted. You can use the card to get cash at ATMs, make purchases at retailers, including getting cash back. For a full review of the Texas EPPI Card, including how to log-into your account, check your child support payment history, card balance, or contact customer service, visit EPPI Card help.

For the fees associated with using the Texas EPPI Card or how to reach the Texas EPPI Card Customer Service, see below:

To learn more about EPPI Cards fraud and scam, check out this article.

Florida EPPICard – Child Support Payment Card

The Florida EPPICard, which is also called the Florida Child Support Card is issued by the state of Florida as a better way for recipients to get their child support payment. The Florida EPPICard is a Debit MasterCard and can be used everywhere Debit MasterCards are accepted. For a full review of the Florida EPPICard, including how to log into your account, check your Child Support Payment History, check your card balance, or reach customer service, visit EPPI CARD help.

For the fees associated with using the Florida EPPICard and how to contact Customer Service, see below:

EPPICard Scam & Fraud

The EPPICard, also known as the Child Support Card is a prepaid debt card that is used by a number of states to make unemployment,  child support and other welfare payments to recipients. The cards are issued under the Visa or MasterCard brand and are currently used in 25 states. They are managed on behalf of the states by Affiliated Computer Services, or ACS, which is owned by Xerox.

The EPPICard has been a recent target of a variety of internet scams, the most common being “phishing” attacks. Usually, a phishing email requests that the user log in to verify their account status, but re-directs them to a fake site, where their log in information is then captured, to be used later to access their account, steal personal information and funds.

How To Avoid The Scam

  • Do not access your EPPICard information from public computer terminals, including libraries, Internet cafes or unsecured Wifi locations.
  • Do not respond to suspicious e-mails that appear to be sent by Eppicard or ACS. If you are unsure, call the EPPICard customer service number listed on the back of your card. If you do not have the customer service number, you can find that information here (just select your state from the drop down menu).
  • Do not open email attachments from senders you are not familiar with. If you recieve an unusual attachment from a familiar source, contact them first before opening it.
  • Shred or destroy old EPPICard statements. Do not just throw them away.
  • Carefully monitor your transaction history on the Eppicard website and report all unauthorized purchases immediately.
  • If you lose your EPPICard or think it is stolen, report it immediately so that the card can be cancelled and a new one issued to you.

E-Gift Cards Rising In Popularity

A Continuous Phenomenon

Day by day, e-gift cards are growing in popularity and retailers are jumping on the bandwagon. This is revolutionizing gift giving in many ways, essentially driving gift card exchange behind the scenes.

E-gift cards are popping up in multiple forms. Most retailers are turning to the e-mail recipient method however many can be brought up on a smartphone. Amazon even provides a facebook delivery method which may very well be the method of the future.

In most cases, one can set a delivery time for these gift card transactions making things very easy for gift card consumers.

By The Numbers released an annual gift card survey last November which found that 51 percent of 63 popular gift cards it reviewed offered an e-card option which was 10% higher than the previous calendar year.  Of the 45 retailers surveyed, 26 had e-card options including the like of Macy’s, Starbucks, Best Buy, and Target.

Rebekka Rea, executive director at the Retail Gift Card Association said “Retailers are adding them in droves,”  and that “It’s definitely something that if retailers don’t have now, they are behind.”

But why you might ask? Just imagine that you remember your brother’s birthday is tomorrow and you need to get him a gift card 5 states away. Why not drop something nice in his inbox at ease and your convenience?

Another negative of hard plastic gift cards is the cost. Some retailers are charging hard card fees as well as any shipping charges you may face online.

Chief executive of, David Stone said “There are two reasons why consumers don’t use gift cards today. We don’t have time to go to the store or wait for the plastic to be shipped and they’re not personal enough”.

With technological development comes market advancements. The world of e-gifting is growing rapidly and is sure to continue peaking. As more retailers make this option available, we as consumers continue to reap the benefits of this change.

Popular Retailers Who Offer E-Gift Cards

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