American Express Prepaid Card Review:

"American Express"

Where to buy an American Express Prepaid Prepaid Card

Buy a temporary card at retailers such as CVS/pharmacy, Duane Reade, Family Dollar, Fred’s Super Dollar, Office Depot, Sheetz or Walgreens.

How to check the balance on an American Express Prepaid Card

Text “BAL” plus the last 4 Card number digits to 91315 (e.g. “BAL XXXX”), Data charges may apply. Visit the Website or call American Express Prepaid Card Customer Service at U.S. 1-866-207-7970 / INTERNATIONAL COLLECT 1-801-849-2000.

How to activate an American Express Prepaid Card

Activate your card by calling 1-866-207-7970. After you purchase a Card, you must also, register the Card, verify your email address and designate a personal password that you may use to sign in to the Website to check your Available Funds, view your transactional history (“Online Transaction History”), or designate a new Funding Source. You are responsible for keeping this password safe and you will need it every time you sign in to the portion of the Website that contains your personal Card data; we call this your Card Servicing Page.

Can you set up Direct Deposit on an American Express Prepaid Card?

Yes, you can have all or part of your paycheck added to the balance of your Card or to any Card(s) you ordered for someone else. Direct Deposit is a secure and convenient way to have funds automatically added to the Card each pay period. Please note, the Direct Deposit cannot exceed the $5,000 per Card maximum balance and monthly load limit. Please see the Cardmember Agreement for more details. How to use an American Express reloadable card to shop online You can use the card to make a purchase over the internet or by mail-order.

Where to buy an American Express Prepaid Card online

To purchase an American Express reloadable card online, go to the website. and fill out an order form.

Can you use an American Express Prepaid Card to get cash from an ATM or cash back?

Yes, the permanent American Express Prepaid Card can be used at an ATM. American Express does not charge an ATM fee for the first withdrawal in each calendar month. American Express charges $2.00 per ATM withdrawal thereafter, which is assessed against the Card balance. Please note: ATM owners/operators may charge their own fees for ATM transactions. The amount the American Express Prepaid Card User can withdraw depends on the available funds on the Card, but cannot exceed $400 per day. In the U.S., you can use the Card at most ATMs to access your available funds. If you plan on traveling internationally, please contact Customer Service at 1-866-207-7970 (International Collect 1-801-849-2000) to inquire about availability of ATM access abroad.

How to reload an American Express Prepaid Card

There are 3 easy ways to add money to the Card:

1. Direct Deposit.
2. Savings or Checking bank account.
3. Cash.

How to replace a lost or stolen American Express Prepaid Card

If the American Express Prepaid Card is lost or stolen, call Customer Service immediately at 1-866-207-7970 (International Collect 1-801-849-2000). We will replace your Card and transfer your remaining funds to a new Card at no charge. If you believe that an unauthorized transaction has occurred after your Card was lost or stolen, please call Customer Service at 1-866-207-7970 (International Collect 1-801-849-2000). You can also view the Cardmember Agreement. for more details in the section entitled Errors or Questions about Transactions related to the Card. If you funded the American Express Prepaid Card with a bank account, you will need to contact your bank immediately and open a dispute claim on any unauthorized withdrawals made to load the Card.

Can you use an American Express Prepaid Card to pay bills?

Yes, you can use your American Express prepaid card to pay bills, buy groceries, and shop virtually anywhere American Express Cards are accepted.