Comments on: Bennigan’s and Steak & Ale file for Bankruptcy

By: steve

steve — Thu, 16 Apr 2009 23:24:41 +0000

I have 8 $25.00 gift cards. Ponderosa is one of the restaurants listed and our local Ponderosa even though is still open,will not honor them,not even for a free mail. Can someone post the headquarters phone number and address to call and complain?Who can I write to,to file a claim?

By: Tim G

Tim G — Fri, 05 Dec 2008 15:34:48 +0000

THe Ponderosa steakhouse in Cumberland MD is still letting me use the gift cards I have.I had $150.00 in gift cards and I have reduced them to $88.00 so far.I do not know the reason The Ponderosa Steakhouse is still taking my gift cards but I’m happy they are!!!!

By: Dean Seigneur

Dean Seigneur — Fri, 19 Sep 2008 19:56:23 +0000

Please let me know what I can do with Bennigan/Ponderosa/Bonanza gift cards. I have several hundred dollars of them and now our restaurants are closed?

By: debbie

debbie — Sat, 30 Aug 2008 13:17:06 +0000

I have a $50 gift card with a $25.75 balance left on it. It is for Bennigan’s, Bonanza, ponderosa, and steak and ale. The only one that was even in my state was ponderosa, and all of the corporate owned stores have closed. There are still some independant locations not far away in small communities. We went to one of them and they will not honor the giftcard anymore. They said they will no longer be reimbursed for them by the bankrupt corporation. I called the number on the back of the card and the only thing you can get from that is the balance on the card and then the recorded voice simply says GOODBYE. I went on line and searched this metrogroup listed on the back of the card as well. I got a phone number for them and when I called after being transferred several times to different recorded messages, they gave me a number to what appeared to be a law office. There was another recorded message that never mentioned the word GIFTCARD. It was all about if you were a crediter or former employee looking to sue them for money they owe you. There was a voice mail. I did leave a message. It’s been almost a week. I haven’t gotten a call back, what a surprise! I haven’t heard about Texas Roadhouse honoring the card until I read it here,I will call and check. If they are not, I would say anyone with these cards may be out of luck.

By: GiftCardBlogger™

GiftCardBlogger™ — Mon, 11 Aug 2008 02:03:09 +0000

keserbom, i don’t see why Ponderosa would not honor the gift cards. Steak and Ale is still honoring their own gift cards even under bankruptcy. I think you should call Steak and Ale customer service and find out why. It does not make sense.

By: keserbom

keserbom — Sun, 10 Aug 2008 15:26:23 +0000

Ponderosa Steak House was listed on the back of our Steak and Ale Gift card as a location where the card could be used. Steak and Ale recently went out of business and filed Chapter 7 Bankruptcy. When we attempted to use our card at Ponderosa, they indicated they could only give us one free meal and a drink in exchange for the card. That is not what it states on the back of the card….it was to be honored there. Is this fraud or false advertising? Us there any recourse for us at all — other than getting 1/4 of the value of the card from Ponderosa?

By: Texas Roadhouse to accept Bennigan's and Steak and Ale Gift Cards | Gift Card Blog

Fri, 08 Aug 2008 21:52:49 +0000

[...] a bit of good news for holders of bankrupt Bennigan’s and Steak and Ale Gift Cards. Texas Roadhouse has announced that holders of [...]