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EPPICard Scam & Fraud

The EPPICard, also known as the Child Support Card is a prepaid debt card that is used by a number of states to make unemployment,  child support and other welfare payments to recipients. The cards are issued under the Visa or MasterCard brand and are currently used in 25 states. They are managed on behalf of the states by Affiliated Computer Services, or ACS, which is owned by Xerox.

The EPPICard has been a recent target of a variety of internet scams, the most common being “phishing” attacks. Usually, a phishing email requests that the user log in to verify their account status, but re-directs them to a fake site, where their log in information is then captured, to be used later to access their account, steal personal information and funds.

How To Avoid The Scam

  • Do not access your EPPICard information from public computer terminals, including libraries, Internet cafes or unsecured Wifi locations.
  • Do not respond to suspicious e-mails that appear to be sent by Eppicard or ACS. If you are unsure, call the EPPICard customer service number listed on the back of your card. If you do not have the customer service number, you can find that information here (just select your state from the drop down menu).
  • Do not open email attachments from senders you are not familiar with. If you recieve an unusual attachment from a familiar source, contact them first before opening it.
  • Shred or destroy old EPPICard statements. Do not just throw them away.
  • Carefully monitor your transaction history on the Eppicard website and report all unauthorized purchases immediately.
  • If you lose your EPPICard or think it is stolen, report it immediately so that the card can be cancelled and a new one issued to you.


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Florida EPPICard – Child Support Payment Card

1 Comment

  1. I was just browsing the web looking for gift cards and came across this informative article. Thanks.

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