If you currently have a gift card and are trying to check the balance on the card, you are not alone. Checking the balance on a gift card should be a rather simple process but most merchants don’t make it easy. To check your gift card balance, the best place to start is at the back of the gift card. Most gift cards provide a toll free number at the back of the card to check the balance. There may also be a website address on the back of the card for the same purpose.
If the gift card was purchased from a merchant with brick and mortar locations, you should be able to check the balance on your gift card at the store by asking a cashier. If the gift card was purchased from an online only merchant, then there should be a place on the merchant’s website to check the balance on the gift card.
If you have an e-gift card or electronic gift card (which means the gift card information was emailed to you), then you should refer back to the original email that had the card information for instructions on how to check the balance on your e-gift card.
Note that there are some merchants that only allow you to check the balance on your gift card in-store, like the Home Depot. So, if you look at the back of the card and there is no toll free number or website address to check the balance on your gift card, then your best bet is to go to a retail location and have a cashier check your gift card balance.