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Home Depot Gift Card Balance Check

home-depot-gift-card-balance-checkChecking your Home Depot Gift Card balance is going to take some effort. Unlike most gift cards that provide a toll free number or a website on the back of the card for you to check your balance, the Home Depot gift card balance can only be verified by going to a Home Depot store and asking a cashier to check the balance. There are some Home Depot gift cards that can be checked online but the card has to have a pin number in order to do that.

It is hard to understand why the Home Depot feels the need to drag people in-store to perform a simple task as checking the balance on their gift card. If the idea is to get people to use the card while they are in the store, it is hard to see how that is effective. At best, this is an annoying inconvenience for most customers. The Home Depot should consider adding at least a toll free number or a website as an option to check the balance on their gift cards.

To check the balance on other gift cards, go to the gift card balance site.

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29 Comments

  1. dennisp

    Agreed!! I will never buy a Home depot gift card. I got one for xmas and was looking online to try and check the balance. Walmart, lowes, everyone else has an 800# or A website where you can check. Shame on you Home depot!!

  2. kespi

    I hate that your gift card balance cannot be checked. I will NEVER purchase a home depot card again.

    K

  3. Mike Bean

    I agree also, there should be some way other than going to the store to check balances. i tell everyone that Home Depot is my favorite store and I receive alot of gift cards.
    not anymore, I have to pass a Lowes to get to the home depot! I guess I’ll save a little on gas too ! thanks Home depot !

  4. Jack Butler

    I will never buy a Home Depot gift card again. I want merchandise that’s only available online and they won’t honor their own card online. Won’t let me charge it to my Home Depot account and apply the card to that. What a lot of crap!!!!

  5. Rick Moree

    The Home Depot makes it difficult on purpose. If you won’t come into the store to check the balance, there is no chance you will spend that balance and they keep your money. A couple of bucks spread over millions of gift cards is a nice chunk of change.

  6. We received gift cards for our wedding in December of 2006. We’ve been holding them for a floor remodeling project and now, in 2009, found that only Home Depot lacks a way to check the balance online, and WORSE, only Home Depot deducts a fee so that today our $200 gift card is only worth $102. Lowes, Parr Lumber, etc…all full value and all let me check balance online or with phone call. We were going to drop the whole $2,000 at Home Depot on the project. Not a chance, now. Going to Lowes or Parr Lumber who take care of their customers.

  7. Chuch

    Typical Home Depot Customer Service. . . It leaves alot to be desired.

  8. Brittany Marlette

    I will never purchase a home depot gift card, nor will I ever ask for one again. I asked for them for my wedding/bridal shower and recieved one and I think it is very stupid anf annoying that you can’t check the balance online or by phone.
    I will definately be telling my wedding guests that I changed my mind about home depot, and to do lowes instead. So if this was your idea of getting people to buy something, you were wrong. It has been the icing on the cake of annoying things I’ve dealt with while planning my wedding. Very very dumb and annoying that I was JUST by home depot today, and waiting til I got home so I could check the balance, all to find out that I can’t do so. >:[

  9. dan

    home depot is horrible get a website or 800#

  10. Manny

    Go to HD’s website and click on an expensive item to purchase online. You’re not required to sign on. Continue through checkout. There will be a box that asks for a promotions code. Type in the number of the gift card. Do not add spaces or the pin number. Select, “update price.” The next screen will tell you how much was applied to the price of the item in red. Obviously, don’t complete the check out process if you don’t want the item. This is the only way I know to check the amount on a gift card without going into the store. Hope it helps.

  11. Scott

    Home Depot is fine. although you can’t check your balance online, JUST CALL YOUR LOCAL HOME DEPOT AND GIVE THEM THE GIFT CARD NUMBER AND PIN AND THEY WILL GIVE YOU THE BALANCE.

  12. I just spoke customer service for Home Depot after calling a local store to check a gift card balance and being told they could no longer do that over the phone. I was told that on October 15 Home Depot will accept gift cards for online purchases as well as being able to check the balances of those cards on line. About time! Thank you Home Depot.

    • Christine T, thanks for passing along that information. Being able to check the balance online will make life easier for lots of customers. I am wondering why it took Home Depot so long. Next will be TJ Maxx, Marshalls, and Home Goods.

  13. Eric

    Scott, you are wrong. An as far as this Mike Ashland is concerned, he has posted on many websites, and his information is WRONG. The balance does not lose value unless you PURCHASE merchandise with the Home Depot gift card… Quit spreading your lies Mike, and if you don’t believe me folks, call your local Home Depot and ask if there is a service charge EVER on your gift card… THE ANSWER IS NO!! YOU SPEND MONEY WITH THE CARD< IT COMES OFF THE CARD, THAT"S THE ONLY WAY THE MONEY COMES OFF THE CARD!!!

  14. u can check

    u CAN check at homedepot .com
    just read ! and click on the gift card link , voila done .

  15. Thanks for this information . It is useful for me.

  16. Ryan Holck

    Googled it and this was the first thing that came up. It’s at there website and really easy to do.
    http://www.homedepot.com/webapp/wcs/stores/servlet/ProductDisplay?storeId=10051&langId=-1&catalogId=10053&partNumber=199999959

  17. its SUCK! that we can not check balance. last time I will buy home depot cards.

  18. FYI…it’s pretty darn easy to check your home depot gift card balance right on the home depot web site…I’m not sure what all the anger above is about….unless this is new.
    I just did it….12/2/09

  19. Dale Molaison

    I too am extremely disapointed in Home Depot’s gift card policy. I will NEVER buy or ask for a gift card from HD. In fact I think this policy is enough to send me to Lowe’s in the future. Bad move HD! Listen to the people.

  20. I think they do that just to get you back into the store so you buy more stuff. That would make sense…

  21. This is great info, thanks for the post about Home Depot Gift Cards!!

  22. Kate

    Called my local store–was told (in a very rude manner) that they could not check my gift card balances. I then called the 1-800 number and spoke with a nicer lady who told me that that is indeed true. Stores cannot give balances via phone. However, you can check your balance online via home depots website. I found it under the FAQ section under gift cards. It is actually quite easy once you have all the info. The lady on the phone told me that they do not have a 1-800 number on the back of the card because of security issues. Whatever…every other store does….

  23. Erin

    OMG – WTH

    agree w/all of you – I will NEVER get someone this card – and will be sure to tell others DO NOT GET GIFT CARD FROM HOME DEPOT – it SUCKS!!

  24. I HAVE HAD SEVERAL PROBLEMS WITH MY HOME DEPOT IN BELLMEADE TEXAS.THE CLERK IN THE WASHER DRYER SECTION WAS SO RUDE I LEFTTHEY DID NOT TELL ME THE BOTTOM STAND SO I DID NOT HAVE THEM HAD TO GO BACK AND ORDER IST SET WERE DAMAGED HAD TO SEND BACK AND WAIT 3 WEEKS FOR NEXT DELIVERY.I WILL NEVER SPEND 1 CENT IN A HOME DEPOT STORE AGAIN.I CAN,T FIND OUT MY BALANCE WITHOUT DRIVING 20 MILES! NO THANKS TO HOME DEPOT THEY CAN KEEP THE BALANCE OR I WILL GIVE IT AWAY.HOME DEPOT WILL NOT BE AROUND LONG IF THEY TREAT CUSTOMERS THE WAY THEY HAVE TREATED ME, FORGET ANY MORE GIFT CARDS I WILL USE LOWES!!!!!!!!!!!

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  26. Harmony

    Um… just go to the Home Depot website and check the balance there. It’s not hard! Type in the pin and the 23 digit gift card number… it tells you right there. That would be really stupid if they were the only gift card (pretty much throughtout the world) that didn’t let you do it online.

  27. jeff

    HOME DEPOT GIFT CARD SUCKS!!!

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