Comments on: iTunes gift card code or pin does not work?

By: Jane

Jane — Wed, 29 Jun 2011 07:59:34 +0000

Gift cards are like cash so have to be activated at the time of purchase. The reason? Gift cards are easy to steal –just lift off the rack and out you go. Until they are ‘activated’ no money is on that card. So: Never buy gift cards at a discount on line or at a discount store ( I heard some stores were selling iTunes cift packs at a discount –but only the first one in the pack was activated…so no deal there). At times when people receive gifts we don’t know how the cards were purchased…on line? (eg ebay?)at a store ?..we may not know. When giving gift cards..always include the receipt.
I know there are cases..where you have the receipt..clerk just didn’t activate it….I’m not talking about those situations.

By: Jenna

Jenna — Fri, 24 Jun 2011 01:43:41 +0000

Robert…you don’t happen to be in NC do you?!!? My husband purchased a $15 gift card from a lady (old, caucasion) at Walgreens on NC I-74 in Indian Trail. I tried to use it on June 14th and not only was it invalid, but iTunes didn’t recognize my account or password at all. I’ve been using this account since 2005 and have all my email receipts for purchased music. I got in touch with iTunes support and was told someone with the username beginning in ‘super’ had already redeemed the code. Of course, they wouldn’t give me any more information, but I just thought it would be really ironic if you were ‘super’ and in Indian Trail,and having the same issues as me, and purchased the card from the same woman the day before. I have the receipt and I called Matt, the manager of the store where this was purchased and he said I would have to work with iTunes support on this, but also verified that they do not have any access whatsoever to any redemption codes from the card once they’re activated. I am like a badger when it comes to things like this and I won’t quit bugging Bekkie at iTunes until it’s resolved. They haven’t even address the sign in issue for me yet. If I already have an account I shouldn’t be able to sign up for a new account using the same exact information. This is it…if they don’t fix this one, I’m no longer an Apple customer. I know they don’t care…I don’t care that they don’t care. I’ll be interested to hear back from you Robert! Jenna

By: Robert

Robert — Fri, 10 Jun 2011 02:34:18 +0000

Just Put in long code…BUT wheres the PIN # now ? hmmm im reading all the same problems here, shucks, Walgreens lady(old) did not have a clue then…if she was suppose to activate my card pin … ??? why cant u just type in your id or something, card making Bozos….so now going to bed without any new tunes on my $25 card for ipod

By: amanda

amanda — Wed, 06 Apr 2011 04:00:38 +0000

IM SOOOOO PISSED. LIKE REALLY I GOT A 25$ GIFT CARD FOR CHRISTMAS BRAND NEW AND IT GIVES ME INVALID! WHAT THE HELL AND JUST NOW FOR SPRING BREAK IM GOING ON A TRIP AND REALLLLLLLLLLLLLY WANTED TO GET SOME NEW SONGS AND APPS FOR THE 6 HOUR CAR RIDE BUT NOOOOOOO APPLS SUCKS.

By: Auri

Auri — Tue, 04 Jan 2011 00:43:25 +0000

Pissed with iTunes. Cannot redeem card, get a message that it has already been used, no response from Apple. Will never purchase again. Anyone interested in doing a class action law suit against these people? Leave a message. They cross state lines to do business, this falls under RICO. Wonder how much money they have screwed people out of, for them, that is pure profitt.

By: Michael 03,2011 at 8:50pm

Michael 03,2011 at 8:50pm — Mon, 03 Jan 2011 10:15:22 +0000

I had recieved two iTune gift cards for christmas and when i had tryed to redeem both cards it just kept saying “invalid code”.
This was very disapointing, since i was looking foward to downloading some new tunes and games for my iphone..

By: Greg

Greg — Thu, 30 Dec 2010 04:09:11 +0000

Got an iTune gift card for Christmas and it doesn’t work…very frustrating entering and re-entering the code and getting “invalid code.” Nice scam iTunes.

By: smiley

smiley — Mon, 27 Dec 2010 12:23:11 +0000

Invalid code….not very impressed…not to mention on christmas morning frustrated with trying to load some cash on my girls ipod touch that she got for xmas so she could purchase a game or a song….can’t even download the “free” games without loading the itunes gift card on it……very disappointing!!!

By: Corrie

Corrie — Sun, 28 Nov 2010 20:34:51 +0000

I have tried numerous times to redeem my iTunes card and I keep getting the “invalid code” message. The card was successfully activated as I took it back to the store and had them verify, because they can’t give me a new card. I have contacted apple with no luck in hearing back from them…this will be the last iTunes card that I buy!

By: Joseph

Joseph — Mon, 27 Sep 2010 03:31:53 +0000

When i get an app it says that i first need to verify my payment info what does that mean? And also i dont have a card can i still get apps?