Comments on: Simon Malls Visa Gift Card Explained

By: soccergrl

soccergrl — Wed, 23 Nov 2011 23:34:49 +0000

so basically evereyone is saying, if u dont use it as a simon mall, i dosnt work that well. i need to know cause i dont have a simon mall where i live

By: Helen Aderholdt

Helen Aderholdt — Wed, 20 Oct 2010 21:16:17 +0000

I’m certain there was a mistake on a transaction on my gift card. However, I called the phone number on the card twice and asked for a copy of all transactions. I was told to go to their website. Nothing doing. I am truly disgusted. They even want to charge me $15.00 to get a new card. Ridiculous. Does anybody know how I can get a copy of the transactions?

By: Dave Hill

Dave Hill — Sun, 12 Sep 2010 12:25:22 +0000

I have a card which I won at an arcade last spring.When I tried to use it yesterday I was informed that I was charged $2.95 per month starting last April. The card has an expiration date of December 2010. WHY DO I HAVE TO PAY A SERVICE CHARGE WHEN THIS CARD IS GOOD TILL DECEMBER?

By: Julia Knight

Julia Knight — Wed, 17 Feb 2010 17:22:19 +0000

In regards to the restaurant charging an automatic 20%…many restaurant goers do not know this. I worked in admin for a restaurant. It’s actually the company credit card processing centers that “Hold” 20% as a tip to ensure proper funds. After the batch is completely, it will then post on your account for the billed amount less any tip.

Any time you use a credit card/gift card, if the amount is over your “limit/balance” you would need to inform the clerk, that you want a split transaction, with your balance of the gift card on one transaction and then you pay the balance of the transaction however you choose.
I personally use the Simon Gift Cards for alot of things, and never have an issue. If you have questions, I suggest you go to a Simon Mall and ask a Customer Service Rep, I did, and was amazed at their knowledge!
Also, don’t use them at pay-at-the pumps, the gas stations automatically charge a flat rate, and then your actual amount shows up 4-5 days later.

Hope this helps

By: Greg Patrick

Greg Patrick — Mon, 30 Nov 2009 05:22:23 +0000

The bank made an error in letting you get cash with the card. That was not suppose to happen and I am surprised it was approved. Also, the waiter should of still taken the card and done a split transaction. That was their mistake. It possible to late to do anything now. You can find out your balance online or by phone if you have any left. If the transaction shows $100 deducted from your bank. Your bank has no right to bill you for that unless Simon denied it later. Your bank can bill you $100 plus overdraft fee. The balance should be back on your card.

By: dznuggets

dznuggets — Wed, 28 Oct 2009 04:29:25 +0000

I have an idea!! Go to a Simon mall or any mall and buy something with the card!!! omg, wow, what an idea! boohoo, if you want something to really complain about why don’t you add up the interest on your house….and see what you’re really paying…

By: Sharlene

Sharlene — Sun, 18 Oct 2009 04:14:31 +0000

Both my husband and I were given Simon Mall Visa Gift Cards from our children, last Christmas (2008).

Tonight, 10/17/09, our family of 7 went out to Carrabba’s Restaurant for dinner… our treat! My husband told the waitress that we would leave a cash tip at our table. He gave her our Simon Mall Visa Gift Card to pay the bill.

A short time later, she returned to our table visibly upset and explained that the Card had just automatically added another 20% to our bill, thus putting the total amt now due … beyond the value of our $100 Simon Mall Visa Card. Thus, she said that they could not accept this Visa Gift Card as pmt.

A couple months ago, I had taken my Simon Mall Visa Gift Card to our bank, and had asked them to please redeem the card… They handed the card back, plus gave me the full amt of the card in cash.

When my next monthly statement arrived, I realized that the cash given to me by my bank’s teller, was instead a “Cash Advance, plus interest “… that I was now being charged for and expected to pay back. Argh!!

Thankfully, I had not yet thrown away the Gift Card, although I fully believed that I had received its full cash value at the bank.

So far we are not experiencing any satisfaction … in our effort to use these Simon Mall Visa Gift Cards. We hope to find some place which will accept them prior to the end of December 2009. If not … what can we do to redeem our 2008 Christmas Gifts (ie. Visa Cards) from our children???
Sincerely,
Sharlene

By: Kissel vonKiester

Kissel vonKiester — Thu, 23 Jul 2009 22:15:04 +0000

You charge a fee for YOUR beneficial holding a sum of money in float? What ails you people? I will NEVER visit a Simon Mall again!

You have demonstrated your true heritage.

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