Vanilla Visa Gift Card Explained

A full review of the Vanilla Visa Gift Card is below. Also check our list of the most popular Visa Prepaid Gift Cards that allow you to shop online, pay bills, and get money at ATMs among other features.

The Vanilla Visa gift card is one of the most popular Visa gift cards. You can purchase one at many drug or convenience stores and they come in denominations of $25, $50 and $100. They are accepted anywhere Visa debit cards are accepted but they cannot be used at merchants outside of the United States.

One of the nice features about the Vanilla Visa gift card is that they are replaceable when lost. Just contact Vanilla Visa online at Vanillavisa.com and a new card will be issued. There is however a $5.95 Re-Issuance Fee for replacing a card. The cards are not reloadable or returnable once purchased.

The Vanilla Visa gift card is activated by the cashier at the time of purchase. All you need to do is sign the back of the card and you can use it immediately. There is no need to call a special number to activate the card.
vanilla-visa-gift-card
Like other bank issued gift cards, the Vanilla Visa gift card comes with fees, including activation fees that are paid when you purchase the card. They range from $4.95 to $6.95 depending on the value of the card. There is also a monthly service fee of $2.50 that is charged from the 7th month after purchase. If you use the entire balance of the card before the 7th month, you will not be charged the service fee.

A note of caution: Some have had trouble using the Vanilla Visa card online, even after registering the card with Vanilla Visa. Other issues reported include the inability to link the card to PayPal or use it on eBay. In addition, some merchants do not accept bank issued Visa gift cards in general, so be sure to check with the merchant before buying the card.

Here is a summary of  FAQs related to the Vanilla Visa gift card.

1. How to Check the Balance on a Vanilla Visa Gift Card
To check the balance on your Vanilla Visa Gift Card,  go to https://www.vanillavisa.com/home.html or call customer service at 1-800-571-1376, 24/7. You can also call the same number for general information regarding your Vanilla Visa Gift Card.

2. Can the Vanilla Visa Gift Card Be Used to Shop Online?
The short answer is yes and no. Yes, because Vanilla Visa has information on their FAQs addressing the issue of using the card online. They do encourage card holders to use their mailing address when using the card online. They do not explicitly say that you cannot use the card online, but they do acknowledge that your personal information is not linked to the card. And that is where the problem lies. Since your personal information is not linked to the card, when the online merchant tries to verify the name and address you provide against the information on file with your gift card issuer (just like the do for credit cards), they are not able to match the information against your Vanilla Visa card, which leads to the card being rejected. I am not sure why Vanilla Visa will not come out and just tell their customers that. Some people buy these cards with the hope of using them online only to find out they cannot. That can be frustrating. For more on using bank issued gift cards online, click here.

Quite a number of people have also reported that they are not able to link the Vanilla Visa card to PayPal or use it on eBay. Part of the problem with linking the card to PayPal is that PayPal may require you to go through their extended verification process when you try to link a gift card, credit, or debit card. Since most bank issued gift cards do not provide a statement of the transactions, you are unable to get the code needed to complete the verification. And if you cannot complete the PayPal verification, then you are out of luck. For more on this problem, click here.

Furthermore, the Vanilla Visa Card does not support recurring bill payment or pre-authorized transactions.

3. Can you get cash from the ATM with your Vanilla Visa Gift Card?
Unfortunately, you cannot get cash from the ATM with your Vanilla Visa card. One option is to sell the card to us at http://www.giftcardrescue.com/. We will pay you 75% of the card value and send you the cash in no time.

4. Do I have to call a number to activate the card before I can use it?
No, you do not have to call a number to activate the card before use. The Vanilla Visa gift card is activated by the cashier at the time of purchase. All you need to do is sign the back of the card and you can use it immediately.

5. Where can I use my Vanilla Visa Card?
The card is accepted anywhere Visa debit cards are accepted. Vanilla Visa cards purchased in the United States can only be used in the United States. They cannot be used at merchants outside of the United States, including online merchants based outside the United States.

6. Are there fees associated with the Vanilla Visa Gift Card?
Yes. Like other bank issued gift cards, the Vanilla Visa gift card comes with fees. You will be charged an activation fees at the time of purchase, which can be anywhere from $4.95 to $6.95 depending on the value of the card. This is in addition to the value of the card. You may also be charged a monthly service fee of $2.50, but that only kicks in beginning the 7th month after purchase. You will also be charged a fee of $5.95 if your card is lost and has to be re-issued.

7. Is the Vanilla Visa Card Reloadable?
No, the Vanilla Visa Card is not reloadable. If you need a reloadable Visa Gift Card, click here for more information.

As you can see, the Vanilla Visa gift card is convenient to use and gives you more options on where you can shop, as compared to a department store gift card for example, but there are other things to consider before you buy one, including the fees that come with the card and challenges of using it online.
Where to Buy the Vanilla Visa Gift Card

The following store locations sell the Vanilla Visa gift card. It is always a good idea to call the store location to confirm that they still carry the card as some stores may run out from time to time (Updated 10/27/2011).

7-Eleven
Valero
Carlton Cards
Freedom
Flash Foods
Irving
Kerr Drug
Longs Drugs
CVS Pharmacy
Drug Fair
Country Fair
Kinney Drugs
Winn Dixie
Duane Reade
Fastrac Markets
Huck’s
Fred’s
Family Express
H-E-B
AAFES
Associated Food Stores
Parker’s
Plaid Pantry
Village Pantry
TA
Scolari’s
Casey’s General Store
Brookshire Brothers
RaceTrac
Raley’s
Murphy USA
Office Depot
Scaff’s Market
Stripes
Town & Country
Kangaroo Express
Weigel’s
Schnucks
Sheetz
Spartan Stores
Dash In
Dollar General
ConocoPhillips

55 Comments

  • G says:

    Vanilla gift cards are a scam. They charges $2.50 per month using up the balance before the expiration date ever arrives. Everything about them is misleading and they are only a class action lawsuit away from being gone.

  • Beth says:

    This is a total scam. They took $22.50 off my son’s $50 birthday gift. The card SAYS it will take $1.50 a month after 13 months but “they changed their policy” to $2.50 a month after 7 months. I pitched a fit today and they gave me part of it back but then hung up on me when I said I would never do business with them again. Why are they charging a “service fee” anyway? All they are doing is keeping the gift giver’s money. No service is provided there! A total racket!!!! Should be illegal

  • M says:

    Vanilla Visa indicates on their packaging that the card can be used online as long as you go through the simple registration process on their website. What they DONT tell you before you spend money to purchase the card is that Paypal, Linden Labs, Verizon and other online merchants will NOT accept this card.

    Let the buyer beware!

  • Ann Hoag says:

    DO NOT BUY A VANILLA VISA CARD — they take you balance with the $2.50 a month and tell you that even though it says activation is from the first purchase, it is NOT! It is the second it is bought. JU

    DO NOT BUY their card. Just give the person cash or you are helping to hurt the person by taking their gift.

  • Beverly says:

    This should be ILLEGAL and hopefully it will be soon. You spend the face amount of the gift card along with an activation fee of $4.95 when you buy it. You present it and expect that that money will be available when the receiver is ready – but it won’t be. They present the card only to find out that the balance isn’t the original amount or worse – that there is nothing left. NEVER BUY THESE. WRITE A CHECK OR GIVE CASH!

  • Kim Ashley says:

    Don’t trust this name!!!!!!!!!It is scam. Everyday I have called and was told to give it 24 hours x 7 days!!!!!!I would have much preferred to give the money to a local food bankbut I trusted the Visa name, what a fool

  • Mark Grego says:

    The Vanilla Visa Card is a joke. This is the biggest ripoff out there. I hope someone gets a class action l;awsuit going against this company because everything on their packaging is misleading. The $2.50 per month service fees is bogus. You do not know when this gift card is purchased so you don’t know when the clock starts ticking on this ridiculous fee. they already make their $3.95 up front when the buyer purchases the card. But they have to be greedy and drain the balance with a bogus $2.50 charge per month. The only people that this could work for are folks that are going to spend the whole card balance shortly after the card is purcahsed. AVOID at all costs. RIPOFF!

  • Peter Zamson says:

    BEWARE! The comments here are correct–this is sleazy operation. Someone pays say $50 for a gift card that is then hit repeatedly with fees adn carries a short-lived expiration date. Wait even a bit of time adn the balance is zero. The company executives behind this deserve serious jail time.

  • Mary K says:

    Complete rip off. Web sites appear shut down (both Vanillavisa.com and myfastcard.com), no way to reach customer service on 800 number on card (found alternate number on a cached copy of the myfastcard web site, thank you Google). Tried to use card online at pizza place, it was declined and yet when I checked my balance with the toll free number it had been deducted from my balance already. Held for 18 minutes, got customer svc rep: “sorry. can’t help. must wait 7 days and see if the pizza place enters a credit. Too bad for you.” Oh, yes, and the extra $3 ABOVE THE AMOUNT CHARGED BY THE PIZZA CHAIN? “we automatically add 20% to every restaurant bill”. HELLO, I had already added a tip. So: can’t get to the web site to “register” my card, tried to use it online and order was “declined” however, the charge went through and was deducted from my balance PLUS an arbitrary 20%; had to find a “hidden” number to get customer svc, no luck there: “too bad, so sorry for you” is the answer from Vanilla Visa. This card is a total rip off. Give cash.

  • AN says:

    DO NOT BUY THESE CARDS, YOU ARE BETTER OFF GIVING CASH! I purchased these gift cards for my 13 year old to take with her on vacation with a friend. Not only was I shocked by the 7.00 charge for each card, but there was an immediate 2.50 service charge on all 3 cards. In addition, she did not use a fraction of the money and when she returned from vacation forgot about the cards. We tried to use them for Christmas shopping and the entire remaining balance on all 3 cards had been eaten up by service charges. In addition, when I contacted Visa to voice my amazement at how disengenious and misleading this program is, they kindly (?!) reinstated a small (and I mean small) credit on each card, only to have a service charge applied to the balance the very next day. AGAIN, DO NOT BUY. You are better off taking chance with cash!

  • mark says:

    … what the hell are you guys talking about? I bought it today, used it on paypal today, and the activation showed up the moment paypal charged it 1.95 to verify it. required no information from me at purchase or any moment yet, the only drawback is i still have $30 left over and need 35.40 for the other purchaseid like to make and cant cash it out at an atm, otherwise very happy with this it was better than greendot that wont even send me my real card

  • RG Tamerlane says:

    This card is an outright fraud. The cardboard package containing the card is sealed, and states “IF TAMPER EVIDENT, DO NOT PURCHASE”. It is only after the card is purchased that you can open the cardboard package and find the terms and conditions, which essentially states they will take your money from you.

  • Well this is pretty cool that you can have a gift card that does not need to be used at just one place but can be used at many except out side the USA which would make sense considering that card would have $’s on it making coveting a whole other issue. I see that this card does have a fee on it which I find rather strange considering it is a gift card.

  • Roy says:

    DO NOT BUY A VANILLA GIFT CARD, BUT IF YOU GET ONE:
    1.DO NOT USED IT ANYWHERE THERE IS A TIP INVOLVED AS VANILLA WILL BILL YOU TWICE FOR THE PURCHASE AND ON ONE CHARGE ADD A 20% TIP TO IT WHETHER YOU TIP OR NOT. THIS RESULTS IN TWO CHARGES. YOU HAVE TO CALL AND GET THEM TO RELEASE THE CHARGE, WHICH THEY MAY OR MAY NOT DO AT THE TIME. FIRST TIME MY SECOND BILL WITH THEIR ADDED TIP WAS RELEASED QUICKLY, ON SECOND TIME, IT TOOK SEVERAL HOURS TO BE RELEASED, ON THE THIRD CHARGE, IT IS GOING TO BE A WEEK ACCORDING TO THEM. DO NOT BE SCAMMED BY THESE PEOPLE.
    2. YOUR BEST BET IS TO USE THE CARD AT A GROCERY STORE QUICKLY AND USE IT UP RIGHT AWAY. USE IT AT ANY STORE THAT TIPS ARE NOT INVOLVED.

    YOU WILL SPEND HOURS TRYING TO GET THIS CARD CORRECTED. DO NOT GIVE A VANILLA GIFT CARD EITHER AND CAUSE YOUR FRIENDS A HEADACHE!

  • Shirley says:

    I’m a little surprised by all the negative comments. When I first bought my card, I was suspicious after hearing about people losing their money to service charges, and getting their cards declined.

    I had bought a 140$ card for the sole purpose of using it online and had even heard people say it was impossible to use. However, I managed to link it to Paypal and purchase something on ebay fairly easily. I have had almost no problems so far (I had to call their number in order to get them to link my card to the bank) and am relatively pleased with the card.

  • eyeshouldnobetter says:

    Well, I have personally been using these cards for a few years now and have never had any bad experiences with Visa. With American Express, I hated that card because everywhere I went locally nobody excepted it. It got so bad that I was tempted to send it back to the Company. Thank God Visa is trully accepted Everywhere.

    Personally, I have used it for everything from online purchases to Hotel Reservations with no problems. Recently I purchased an $80 card and misplaced it. I went online and ordered a new card right online took me all of about a minute. Hell it was a lot easier than trying to get a new card through my bank. They do charge a 5.95 fee to issue a new card. However to me that seems reasonable. Both of my banks charged me $5.00 to replace my cards that were stolen and used through no fault of my own. My one bank even charged me $30 in overdraft fees due to my account being overdrawn because of the theft of my visa bankcards. They later removed it after receiving my police report. However, everytime I use my debit card for any purchase or inquiry both of my banks charge me 1.00 per transaction. Keep in mind that this is my money that I am depositing with them. That adds up. So if you ask me visa charging a few measly dollars a month for maintenance fees after 6 six months of inactivity is not that bad. Besides I would never hold off on using these cards for more than a few months and holding off on using them for a year is way too long IMO.

  • abdallah says:

    Ihave Vanilla Gift Card but i don’t how i use it for skype
    i don;t indestand verification code card (code de verification de la carte =?)

  • AJ says:

    I agrese with all of the negative comments. There is no way to know when the card was purchased, so there is no way to know when the 7th month begins. After calling customer service MANY times and being hung up on EVERY time, I am starting a class action lawsuit. Stay tuned for more info!

  • Irene says:

    DO NOT BUY. THESE CARDS CAN EASILY BE EATEN UP IN MONTHLY FEES, WHICH HAPPENED TO MY 2 CARDS. CRAP CARDS. I THOUGHT I HAD SAFE MONEY IN THESE CARDS, BUT NO!!!

  • Do not buy these cards. I purchased one for my son to use during emergencies and it was eaten up by FEES.

  • Sher says:

    AJ, I will be looking out for info. regarding the class action. I was given a vanilla gift card after my baby was born, and totally forgot about it in my bag. I happened to come across it 7 mos. later, only to use it at Walmart and find out that it was EXPIRED!! How in the world could a gift card expire??!!! I have been given gift cards before, but never has one had an expiration date. The vanilla card really is a scam!!

  • RF says:

    The Vanilla Card Scammers

    I have just purchased a $250 Visa Vanilla Card from a local franchise Canadian drug store “Pharmaprix”

    So I opened the sealed package that it came in and tried to activate it , it failed……. ,So I called the number that is on the package, to activate by phone, ..the automated voice, failed to activate the card
    So, I went back to the store with the receipt and the card, and explained them the situation but, they refused to refund me or replace the card. They said it is not their problem… call visa. and they have given me a number to call.
    so I called a company called income that supposed to service the vanilla visa , and when I gave them the number that is on my card The woman who answered claimed that the card is not theirs.
    So I told them that it says on the card vanilla and it looks genuine. I even offered to mail the card with the package that it came in to them to verify, and she refused and said “the card is not ours ,I can’t do nothing about it, good bye”,
    So I have got screwed in a day light robbery

    She claims that the card is not theirs because all their 16 digits visa cards starts with 4315 and mine starts with 4729. (Might be printing typo, but they don’t want to consider that possibility)
    so either I’m a liar (who is holding a proof of purchase and a card that looks genuine ) or they are scammer since they refuse to resolve my problem.

    I might not be able to get my money back. But at least I can warn their future victims to verify the card at the counter before purchasing it. or even better, get it from your local bank.

  • KAREN WHEELER says:

    I AGREE WITH THE COMMENTS ABOUT VANILLA VISA. MY HUSBAND GOT ONE FOR A BIRTHDAY WE TRIED IT SEVERAL PLACES AND COULD USE IT. I WOULD GO ON LINE AND PRINT BALANCE STILL COULD NOT GET IT TO WORK. JUST FOUND IT IN MY PURSE AND CHECKED A GAIN AND IT HAS BEEN CLEARED OUT WITH 2.50 SER FEES. I HAVE USED LOTS OF OTHER GIFT CARDS NEVER HAD THIS PROBLEM. DO NOT PURCHASE THIS CARDS!!!!!!!!

  • ShannonM says:

    CAUTION – Although Visa provides a 1-800 number to call if your card is stolen, they will do absolutely nothing to help you if your card is stolen before you “register” it with them.

    I purchased one at Shoppers Drug Mart and did not pay attention to verify that the cashier had put it in my bag. I went straight home and discovered it was missing, despite the fact that my other purchases were in the bag and the bag did not have a hole in it. I went back to the store and they directed me to the 1-800 number. I called Visa and explained the situation; the first thing they wanted was the card number. I said, “I have only the last 10 digits of the card” (that’s what gets printed on the Shoppers Drug Mart receipt). They couldn’t seem to understand that I hadn’t even gotten the chance to take the card out of its package. I had the last 10 digits of the card, I had a transaction number, I had the time and location of sale, and Visa said there was nothing they could do. All I really wanted at this point was to cancel the card so that someone wasn’t out “having fun” at my hard-earned expense. I’m really disappointed with Visa – funny how computers just can’t help with any of these problems.

  • Disgusted says:

    This is a total scam. You buy a card and give it as a gift and then it does not work. You call and they send a new card and that does not work. You have to wait a long time every time you call. They are trying to keep the money and never let you spend it. This is a total RIP-OFF.

  • We are offering 100 lucky callers a free $25 Vanilla Visa card to make up for the problems we have been having lately. Visit the web site http://www.vanillavisa.com and call the toll-free number. Every 3rd caller is a winner, so keep calling if you do not win the first time you call.

  • donzie says:

    As it is once more nearing Christmas time and others out there may be considering “gifting” these VISA prepaid cards, please be forewarned. They would be more aptly named as VISA RIPOFF cards. The one overriding common denominator that users are experiencing with these cards is that they are NOT user friendly. “Vanilla Visa” is one of the worst.

    I have received several of these in the past, and it was like stumbling through an obstacle course trying to expend them. It took several unsuccessful attempts to use the cards, several phone calls to the card company’s customer service number (when I could ever get through), diligence, and lots of patience before my prepaid VISA “gift” cards were finally expended and even then, I as the customer had to dole out instructions to the store clerks regarding how to process them. If the purchaser is attempting to purchase something that costs more than the value on the gift card, the store clerk must calculate the cost difference in ADVANCE and collect the difference in cost from the customer BEFORE scanning the Visa gift card. If the store tries to scan the card FIRST (applying it against the total purchase price) and collect the cost difference from the customer second, the card will be declined. Despite the fact that store merchants who sell (and are supposed to accept) these cards have a written contract in place with VISA, supposedly instructing them on how to process these stupid things, most store clerks are clueless on how to go through this ridiculous exercise. Climbing Mount Everest is easier than trying to use one of these cards in a restaurant.

    The companies who market these cards are counting on the fact that once purchased, most of the people who were “gifted” (more like stuck) with these cards will give up using them out of sheer frustration and that only adds to the profit the company has already made on the sale of the card itself. Additionally, the card issuers get to deduct ridiculous monthly fees from the value of the card when not redeemed over a certain length of time. It is better to gift either cash or a specific store gift card that can be applied toward purchases in a NORMAL fashion without having to go through the confusion and absurd nonsense that most of these VISA prepaid cards (as a whole) inflict on unsuspecting customers.

  • vicki wagner says:

    I must agree with the previous comments. I have a vanilla, visa gift card, I have never been able to use. When I opened the card, and removed it from the cardboard cover and tried to use it at Wallmart, it wouldn’t work. The clerk suggested I call Visa. When I went online earlier today, to try to figure out why it wouldn’t work, I find, I have been charged $2.50, a month for the last few months. A charge starts a certain amount of time after the card is purchased. Even if you have never tried to use it. Thus, I have a $25.00 gift card which, again I have not been able to use which now has a $7.50, balance. It is a total rip off, to the consumer.

  • Rob says:

    VanillaVisa is a scam. After hours on the phone with customer support and a week gone by, the card is still not active. $100 card that is useless. I called Visa 1-800-VISA911 and they do not care. Nor does Bankcorp Bank who is the bank for VanillaVisa. The merchant CVS who will not take back the card either.
    DO NOT EVER BUY A VANILLAVISA GIFT CARD. THIS IS FRAUD.

  • Vanilla Visa ISA A SCAM says:

    yes, $2.50 is a ridiculous amount to charge. If I knew paypal would not accept when I bought this, I would not have!

    Pay pal will not accept. Find another pre-paid credit card vendor.

    Do not give vanilla visa any more of your money

  • Talia says:

    I would like to say that so far, my $50 Vanilla Visa has been declined everywhere and under every tender. I’ve tried it as a credit transaction at places like Wal Mart (ironically where it was also purchased) and it is declined. This card was given to me as a gift. I am really disappointed because, frankly, I could use the $50 in our baby’s new nursery! Why do I have to even research a card that they bill as being “easy”? I’m frantically searching online to see if I can find someplace that will allow me to redeem it and so far, all I’m learning is that there’s millions of us out there with the same problem!

  • T. Marie says:

    Don’t buy thi card it’s a total scam from re company! I recently recieved a card for Christmas as a gift a I tried using it just 3 days ago and the card got declined I called costumer service they said the card wasn’t activated so they had me go to the store back and forth to tell me the card had no more money in it and I just opened it! And the code with the card didn’t match the package it came in so it was a big fuss! It was just a waste of 125 dollars now we learned a lesson never buy gift cards again! And from all these complaints the company should quit selling them an maybe close down!

  • Tony says:

    I received a $100.00 gift card as a b-day gift, but due to a system failure on the part of Vanilla Visa, the card was voided. I called the customer service line, who indicated that that the card was deactivated due to their mistake, but that they would not send me a new card unless I mailed them the receipt for the card. Since I got it as a gift there was no way I could get a receipt. So basically, due to a “mistake” on their part. they stole my friend’s money and my gift.

  • Matt says:

    Erroneous “monthly maintenance fees” appeared in transaction history before 7th month (as contract states). Called to get funds returned to card. Put on hold and then hung up on twice. This seems to be standard practice when you ask to speak to a manager. Funds taken fraudulently.

  • marie says:

    DO NOT BUY THIS CARD. THEY ARE CROOKS CHARGING 2.50 A MONTH . TELL YOUR CHILDREN, GRANDCHILDREN OR ANYONE ELSE DO NOT SEND THESE CARDS TO YOU. THEY ARE MAKING A GOOD AMOUNT OF MONEY USING YOUR MONEY AND WAITING FOR THE EXPIRATIOON TO COME ABOUT. BEST BET IS WALMART WHICH CAN BE USED ANYWHERE.

  • trhgf says:

    vanilla visa SUCKS!!!!!!!!!!!!!!!!!!! i tried to buy rs gold with it and paypal wont accept it!!!!! NEVER BUY A VANILLA VISA GIFT CARD AGAIN

  • vanilla visa sucks NEVER buy it, period. you can get it to work with paypalsucks, but it will NOT work online when used as it is

    however, if you own a visa card, it is fun to buy large cards like $500 or more, use a few hundred of it, then dispute the $500 with your cc company. the card does NOT work as advertised, i’ve gotten over $3500 in free cards (7 disputes so far), plus over $1000 i’ve charged with the card. This is 100% legal. If you use the card, and it works, and then go online to use it, and it does NOT, they must refund your money, regardless of the other terms and conditions.

    Have fun!

  • Donald says:

    buy this card if you have something you want to buy online right away that uses credit card.

  • Greene says:

    I’m pretty sure I’ve used Vanilla Visa dozens of times over the last few years and I’ve NEVER had any problems with it. If you follow the simple instructions and register it on the website, you can hook it to paypal with no problem at all. I just think that people aren’t doing it right or something.

  • Jonathan says:

    When i tried using it on steam it said the company declined it. NEVER BUY IT!!!

  • I bought the vanilla visa gift card at cvs pharmacy.I have bought many cards before and they activate right away.On dec 17th i bought another one and when they scanned it at the register it said accepted,card will activate in 24 hrs.The card did not activate.I called many times and the card is no good.I called coustomer service,they gave me the run around.The card number on my card does not match the number on my reciept. and the first 4 numbers on my card are not 4315.I have heard that cvs pharmacy corperate is keeping the money you give them and making millions.I am twitting, starting a web page,yelping,ect.Iplan to see an attorney and file a lawsuit against cvs for millions.Note:i also bought amazon gift cards and american express and green dot and none of them will activate.cvs is stealing your money.Also i have an apointment with the justics department,federal crime.

  • quintasha says:

    i dont know what everyone else is complaining about but i just bought one yesterday and i didnt have to pay any activation fee at all. i got a 100 dollar gift card and that was how much i paid. then when i went to use it it was 100 dollars on the gift card. i have used it on ebay and amazon.com. so i dont know what the fuss is about maybe yall should read the rules before you buy these things.

  • hmm says:

    Ok well ive used vanilla MASTER CARD for over 5 years.. and ZERO problems.. this year my sister gives me a vanilla VISA card.. so I go online.. enter in the numbers to validate for online purchases.. ( just like I do mastercard) and it says no card found number is not correct.. attempt it 4 more times.. so off to the local gas station to buy smokes.. see if it works there. The guy says on first go.. nope.. trys again.. YEP!.. so I said hell gimme two he does. all good..

    go back online to check balance.. card not valid.

    Finally call the number on the website.. OUT OF ORDER!??!?!…
    so try the other number on back of card.. and I get my statement back.. its incorrect.. I do a lil math and find out I paid $43 for two packs of smokes. yes $21.75 a pack! woo hoo.. Im a big spender thanks visa vanilla.. you (&@() ups!!!

    so now what?? call the number on the site again… out of order.

    I have zero problems with vanilla mastercard have bought over 50 cards in last three years.

    Get my first visa.. and its CRAAAAAAAAPPPPP!!

    so vanilla isnt the scam, visa is. Try their mastercard.. they work, and the phone lines work, and the activation for online purchases also works.

    VISA SUCKS

  • You don't need to know says:

    I am VERY DISAPPOINTED WITH THIS CARD. I was very eager to buy something online, only to have that thought crushed, because this card WILL NOT WORK ONLINE. DO NOT BUY, unless you really want to go through all this frustration…

  • Cristy says:

    I have purchased a $450 gift card (vanilla visa card) the card did not work, so I called the 1 (800) number. They said they will send me a new one. It’s been 45 days. Yes 45 days. I’ve called several times, and every time they tell me a different story. They are crooks scamm. I will not stop, save your receipt and complaint to the FDIC they regulates the Bancorp that issue this vanilla card.

  • Evan says:

    My grandmother got me a $25 Vanilla Visa gift card for Christmas this year. She didn’t notice that $3.95 is deducted from the total, so it was really a $21.05 gift card.

    That is a 15.8% charge just for using the card. Imagine if your bank or a real credit card charged a 15.8% “usage fee” just to spend your own money.

    What a scam. Thanks for ripping off my grandma!

  • Jim says:

    SCAM ????!!! CLOSER TO FRAUD. $250.00 CARD WAS FLAGGED AND FROZEN BEFORE IT WAS BOUGHT AND ACTIVATED AT SHOPPERS DRUG MART. VISA CAN SEE THAT THERE WAS AN ISSUE BEFORE IT WAS LOADED AND THAT THERE IS $250.00 ON THE CARD BUT CAN NOT/WONT ACTIVATE IT OR REFUND IT. NOT A BAD GIG JUST COLLECT THE MONEY ON DISABLED CARDS.

  • Freon22 says:

    The Vanilla Visa Gift Card is a ripoff, I bought a 25.00 card. I tried to buy something and the site uses WePay. Well Wepay got my 25.00 but did not process it to the site that I was buying from.

    I called Vanilla Visa Gift Card and from them they say well to bad. So now I am stuck between to different site. I will never buy another Vanilla Visa Gift Card. I am just glad I only lost $25.00 dollars. LOL I guess you have to pay to learn some lessens.

  • Vivian says:

    I bought this card a few weeks ago and I can’t use it on anything! My card has been declined on everything! Lucky I only bought $20 because if I bought more, I would be screwed! I HATE BEING SCAMMED. NEVER BUY THIS. Those jerks basically stole my money and I work hard for that money…I’m only a teen! I have a budget! >:(

  • On December 20th 2011 I bought a Visa Prepaid Gift Card for my husband for a Christmas gift. This was a $75.00 Gift Card which I also paid $5.50 for an activation fee. The card in total cost me $80.50. When my husband went to use the card he was unable to do so. Apparently the company packaged the cards wrong and we did not receive a working card. We call them immediately and were unable to fix this issue over the phone. The request that we fax the front and back of the card, the package and the store receipt of the purchased card. We did this beginning of January and a week later we were told they could not read the numbers on the front of the card. So I went back to staples and re-faxed it again on 20 Jan. One month later and no calls or new card I call them again. Apparently they still can’t read the front of the card and can’t give us our money back or a new card. So as of right now Vanilla Visa has stolen our money and wont do anything to fix. I am going to be trying a new method of getting my money back by scanning the stupid card in color. Maybe now they can read it and stop stealing our money. If any of you out there were affected by this leave a post.

    Also to those out there that bought these cards from Shoppers Drug Mart and did not retain a receipt and lost their money because they will not reimburse you or send you a new card without one, Please leave a post with your story. Maybe we can get enough followers on this group that we will get their attention and everyone can get their money back. My advice never again by a Visa Prepaid Gift Card!

    Join the group below
    http://www.facebook.com/groups/177740905672089/

  • Jan says:

    I just bought a $250 vanilla visa gift card from shoppers drug mart. I tried registering it online, it declined and said the card was not yet “activated”. I went back to shoppers drug mart and they told me there’s nothing they could do that I had to contact visa. So i contacted them and they told me i had to wait 24 hours for the card to be activated. So the next day i tried making some purchases and registering it, it still said it was invalid. So i called the company again, and the guy told me the card had a balance of $0! and that its invalid. so he told me to give them my information and send them a fax of the front and back of the card, the package and my receipt. Also my card starts with a 4729, does that mean it’s fake? Anyways I will try to send them the fax, if they don’t reply, I think I may have to file a complaint against them, cause this total bs and i’m really frustrated right now!

  • Roxie says:

    My vanilla Visa gift card had $150. When I went to use it, there was nothing on it. I called Visa and they gave me the runaround. I finally reached the lost/stolen card section and they gave me a hard time, admitting the cards they issued were faulty. Since it was bought months ago, my mom didn’t have the receipt and without a receipt they won’t even look at it.

    The people were so adamant and rude, I was in tears at the end of hours on the phone. This was not what my mom wanted when she bought me the gift card.

    Please do not buy gift cards when cash will do. It can be an embarrassing situation when it’s declined at the cash register or frustrating when the companies don’t honour them.

    I dislike gift cards, yet I constantly get them as gifts. This is the second time this has happened to me with a gift card and I can’t believe a company as big as Visa is able to screw up on a product like these gift cards and have the customers pay.

    I believe these Visa cards are a scam as they leave people like me short $150.

  • Roxie says:

    Then you’re pretty dang lucky. I have yet to see a penny from my $150 gift card that they admitted was faulty.

  • Confused? says:

    People are complaining about the card and warning others not to purchase them, so in order to make that up, you’re offering them more cards? Don’t you find that a bit odd?

  • Pissed off says:

    So I received the Vanilla Master gift card and at the store the cashier told the person whom bought it that I could use it on amazon.com and instead of filling out the debit section to fill out the gift card section. I did just that and it failed. Later I received a notice that my card was denied. Yet it took $3.00 off of it for a “merchant fee” wow really? Then I tried to use at one of my local game spots…and guess what even though my card has now $47.00 on it, it was also rejected at a local store only two buildings down from where the card was purchased. I am highly irritated but I’m glad I found this out now. I will be making a note and posting local blog to recommend people not purchase these cards and tell them to just get a re-loadable credit card, I bought one from Wal-Mart and it works every where just like a real debit/credit card. They don’t rip you off. Anyways this is a piece of s*** card and the companies selling these cards are amazing scam artists. HONESTY is the key word lacking from them. They know their cards will NOT and NEVER work online and I don’t understand money being taken every month, it’s a gift card. So now I have this card with money on it that I can’t use. So in reality people are only paying for the card itself and I mean just the printed out plastic because other then that the you won’t be getting anything from this. You won’t be able to shop with it I’m guessing anywhere except where you purchased it. But I’m doubting that as well. When they say you can buy online with it that is a lie as well. So thank you for scamming people all year round and enhancing your scams on the holidays. And I’m sure after so much negative feed back, they may try to use another scam defaulting what we have all said on here. So I’m looking forward to how they will play their hand. If they play at all, from what I’ve grasped so far is they just don’t care.

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