Comments on: Verizon FiOS' Gift Card scam should be investigated

By: KIM

KIM — Fri, 08 Oct 2010 19:31:45 +0000

I AM FILING TO THE BBB. I GOT FIOS FRIENS OFFER 3 GIFT CARDS 2 $100 CARDS WERE NOT ACTIVATED AND WERE USELESS IN VALUE ONLY A STICKER THAT SAID 100 ON THE FRONT AND 1 $50 KMART GIFT CARD THAT WAS WORKING AND I USED AT THE STORE. I EMAILED I CALL FOR 2 MONTHS NOW SAME COLD SHOULDER. THEY THINK ITS NOT SOMTHING THEY CAN DO ANYTHING ABOUT AND THEY SEND ME THROUGH THE PHONE SYSTEM AND ON HOLD FOR SUPPERVISORS SENDING ME EVERYWHERE ON THE PHONE. NO HELP AT ALL TOTAL BLAME ON A DIFFERENT DEP. EMAILS GO UNANSWERED. THIS IS TOTAL ABUSE OF FIOS FREINDS PROMO. I SAVED THE ADDRESS 800 MCHENRY AVE. STE A, CRYSTAL LAKE, IL 60014. IT CANT EVEN BE MAPQUESTED ONLINE. THESE GUYS DESERVE A CLASS ACTION LAW CASE. THEY SUCK I HATE FIOS!! THIS IS HOW THEY TREAT THEIR FRIENDS JUST IMAGINE THE ENEMY DEPARTMENT AT VERIZON. HA HA I’M OUT $200.00 PROMISSED BY THEM AND I’VE EXPERIENCED 2,000 DOLLARS WORTH OF AGGREVATION TO DATE.

By: Amy

Amy — Tue, 10 Aug 2010 12:49:17 +0000

I signed up for Fios beginning of June and just got my 250$ dollars in my choice of gift cards in the mail. Worked for me, and Im happy with the service.

By: Chris

Chris — Mon, 07 Jun 2010 14:44:37 +0000

I justed signed up with verizon FIOS just a couple of weeks ago. They had a guy put flyers around our building for the new customers stating $250 gift cards will be rewarded. I applied with directions but submitted it twice accidently. Both actually went through and is “scheduled for final processing”.

I’ll give this a month or two and await patiently for that letter they are going to send.

By: mlbr

mlbr — Thu, 06 May 2010 17:31:37 +0000

I had FIOS installed 2 1/2 months ago with a $75 gift card as part of the package. I rec’d a postcard from Verizon with username and password to use to check the status of my “reward” which would be issued in 60-90 days if payments were made on time. I’ve checked each month and now it’s been about 75 days so I checked again and now get a message stating my reward has been “cancelled”. I called Verizon and wouldn’t you know it their computers are down and they can’t check into it. If other people are experiencing the same problems I think a class action lawsuit should be filed against Verizon for fraud. I’m so tired of these companies getting away with lying, cheating and defrauding consumers. It really has to stop.

By: Lyber8ed

Lyber8ed — Tue, 27 Apr 2010 18:17:29 +0000

I received my $150 gift card…

By: trinity

trinity — Tue, 15 Sep 2009 07:40:19 +0000

So far I did not encounter any problems with them, I even got a new laptop…for ordering online

By: tokehs83

tokehs83 — Mon, 03 Aug 2009 06:39:38 +0000

i got my 150 dollar visa gift card for signing up with verizon fios

By: Marty

Marty — Thu, 04 Jun 2009 00:59:25 +0000

We got our $150 Visa rebate / gift card.

I’m sure the problems had nothing to do with intentional misleading by the company. Don’t attribute company malice to what is likely stupidity on the part of customer service.

By: FiOS

FiOS — Sat, 17 Jan 2009 22:20:12 +0000

a $200 Circuit City is pretty worthless right now … I would be wary of any gift cards in this economy as you really never know when a company will file for bankruptcy. And then you are stuck with this gift card.

By: Angelina

Angelina — Mon, 05 Jan 2009 19:51:39 +0000

I have an opposite problem. I ordered FiOS, found everything in pricing and contract to be a lie so canceled within two days—even before installed. Two months later I recieved the gift card promised. Unfortnatly, it has my name on it. Any ideas as to whether or not if I use it I will be secretly signing up for the service or agreeing to the service?